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FAQ


Frequently Asked Questions:

What is a Tincture/Glycerite?

Tincture - an alcohol based, liquid extract of a plant

Glycerite - a vegetable based, liquid extract of a plant (alcohol free)

How do I use a Tincture/Glycerite?

Standard dose for our liquid herbal extracts is 1 mL, up to 3 times per day, unless otherwise recommended by your healthcare provider. 

Shake the bottle vigorously for 3-5 seconds, prime the dropper bulb by squeezing firmly (2-3 times), dispense extract under the tongue or mix with juice/water/tea if preferred.

Do you sell Essential Oils?

We do not sell essential oils, however some of our products do utilize the benefits of essential oils, such as our room/body sprays and other external products.

Do you sell CBD?

Currently, we do not sell CBD Oil or CBD Products.

What is the difference between a Tincture/Glycerite and an Essential Oil?

Tinctures/Glycerites are intended for internal use and Essential Oils are intended for external use only. 

Our liquid extracts are made through a process of extracting chemical compounds from a plant via maceration - soaking herbs in an alcohol or vegetable glycerine solvent. 

Essential oils are the volatile oils extracted from a plant via distillation - running steam through plant material to extract both water soluble compounds (hydrosol) and fat soluble compounds (essential oil).

Is my Tincture/Glycerite for internal or external use?

Most of our liquid herbal extracts are intended for internal use, however you may benefit from using certain herbs topically. Please see your healthcare provider or local herbalist for recommendations.

    How many doses are in my bottle?

    At a dose of 1 mL, 3 times per day, a 1 oz. bottle will last about 10 days and a 2 oz. about 20 days. Dosing for other sizes and volumes may vary, based on your practitioner's recommendation.

    How do I know if my extract has expired?

    All of our internal products have a best by date on our new labels (starting March 1st, 2020). Indications that a liquid herbal extract has gone bad may include the following:

    • Large solid particulate
    • Foul/rancid odor
    • Foul/rancid taste
    • Abnormal coloration or cloudiness
    • Physical mold present

    All of these factors are subject to our QAQC practices and standards. Simply due to their nature, some herbs are naturally strong smelling/tasting and bordering unpleasant. 

    Do you accept returns/refunds?

    We do not accept returns unless the product is determined to be expired upon purchase/initial opening of the product. All returns/refunds are subject to our organoleptics/QAQC protocol prior to refunding the purchase, unless falling under certain circumstances.

    Where do you source your herbs from?

    When possible, we source our plant materials from local growers. If a plant cannot be obtained locally, we source our raw materials from trusted dried sources, such as Mountain Rose Herbs and others.

    Is your product organic?

    Currently, our product is not certified organic. We source our herbs from growers that use organic practices, test herbs for heavy metals and chemicals, grow chemical free, or are certified organic. We are pursuing organic sources for our grain alcohol and vegetable glycerine. 

    Are your products safe for children?

    Our products are safe for children and we recommend using Glycerites when dosing children. Always consult your healthcare provider or local herbalist for child doses and which herbs to use.

    Can I take herbal supplements with my medications?

    There are certain herbs that may interact with or alter the effect of medications. Always consult your healthcare provider or local herbalist prior to taking herbal supplements with pharmaceuticals.

    Are herbs safe for pregnancy?

    Consult your healthcare provider or local herbalist before taking herbal supplements while pregnant or breast-feeding. Many herbs are contraindicated against pregnancy.

    Where can I find a practicing herbalist?

    We have connections with many practicing herbalists throughout the Midwest. Please visit our "Practitioners" page to find an herbalist near you!

    We also have 2 practicing herbalists in our clinic at Prairie Star, seeing clients on Tuesday, Thursday, and Friday. Please visit our "Clinic" page to schedule an appointment.

    Do you offer wholesale?

    We do offer wholesale to practitioners and resale. If you are interested in opening an account with us, please visit our "Wholesale" page for more information.