Shipping Policy Update

Recently, severe storms and tornadoes have been affecting the communities of the Midwest, Nebraska cities being one of the areas.

Our hearts and support go out the the families whose lives will be forever changed by these disastrous events. We can only hope to understand that good will come out of these events. The weather we experience in the Midwest is part of what makes our area so unique, whether it's Spring, Summer, Fall, or Winter. The weather is part of what makes our prairies so strong, creating resilience out of what it doesn't destroy.

Weather, is also a heavy influence on deciding when and sometimes how long we work at our facility. Snow deters us from coming into work. Thunderstorms will frequently knock out electricity through the main street of our city in Blair, NE - only temporarily - and forces us to shut down and go home early. The unique weather conditions of the Midwest will also affect and change order fulfillment and delivery times for our customers.

With recent events, many of our customers have been affected by the delays of natural disasters and we feel now is a good time to remind ourselves of our current and updated shipping policies. We appreciate your patience and understanding:

• We fill all orders within 72 business hours*, unless otherwise specified or item is out of stock. Order fulfillment days are Monday, Wednesday, and Friday. Orders received on Monday, Wednesday, or Friday will be scheduled to ship the following fulfillment day. Due to the size of our small business and number of employees, we do not offer same day shipping.

*Please note, the estimated days required for shipping (as seen during the checkout process) is not the total estimated days for customers to receive their orders. The estimated days for shipping is the amount of time it takes for the order to ship once it is received by the delivery service (USPS/UPS). 

• Please keep in mind that many orders are filled to order and that shipping times may be delayed due to natural disasters/inclement weather.
• Customers have the option of free local pickup from our store location - 321 N. 16th St. Blair, NE 68008
• Shipping rates follow standard posted USPS or UPS shipping rates + $2.50 shipping and handling fee.
• Customers may choose the option of free shipping for orders over $100.00
• Delivery times will vary, based on customers' location, size/weight of order, and chosen method of shipping.
• Customers will have the option to receive automatic tracking information and shipping updates during checkout.
• Prairie Star Botanicals currently only ships to customers within the United States, Canada, and Mexico.
• Prairie Star Botanicals is not responsible for products that are lost, stolen, or damaged during shipping. Customers have the option to purchase insured shipping methods during checkout (such as, but not limited to, Priority Mail Shipping through USPS).